Best Salon Software | 2020 Ultimate Guide

Best Salon Software | 2020 Ultimate Guide

Published Under: Technology | Software Review
Last Updated: February 16, 2020
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Salon software, without any dispute, is critical for a salon business but which one is the best? If you would like to save hours and hours of your precious time off reading useless reviews and feedback and would like to avoid time wasting trials, this salon software guide will brief you with the most important things you need to know about all the top salon softwares on the market.

Asad Butt

A good management software for any business can be all the difference between success and failure.

In todays fast paced work environments and high expectations from customers, quality is not the only metrics but delivery on time is crucial as well.

Same stands true for a salon businesses.

What is a Salon Software?

Salon software is a software which comes with a complete set of tools and features to help the salon owners and staff run a salon business effectively and efficiently.

There are uncountable processes and tasks at hand that a salon business needs to manage on a day to day basis.

Just to name a few:

  • Build and manage a network of clients.
  • Take and manage appointments, including cancellation and rescheduling.
  • Sms and email reminders for appointments.
  • Manage employee schedules.
  • Manage products and services.
  • Manage payroll for staff.
  • Manage accounts for the business.
  • Manage cash flow.
  • Handle sales and invoicing.
  • Inventory management.
  • Manage memberships.
  • Manage marketing campaigns, offers and promotions.

Some salon softwares cover all features listed above and provide many more features.

While the other may only cover some of the basic features such as appointment booking and payment management.

Importance Of Salon software

The above tasks list required to run a salon business gives us a clear idea that picking the correct salon software is crucial to the success of a salon business.

All salon softwares are different.

Some are general purpose, designed to accommodate booking and business management for many kinds of businesses and come with a rich list of features.

Some are dedicated salon softwares but might lack features that can greatly enhance your productivity and management.

Some dedicated salon softwares come with loaded with rich feature but could be too pricey.

So it’s very important that you know all bits and features on offer properly before you pick one for your salon’s needs.

Finding The Best Salon Software

Now we can see how critical a salon management software is but how to choose among so many on offer?

More and more salon management software are coming into the market each year with more and more features.

There are uncountable salon software alternatives and we are not short of salon software comparisons and reviews either.

No surprize, most of us are left even more confused and puzzled than ever before.

This is why, our team at quoracreative decided to cut the crap and bring you a detailed review of the top most salon software out there with all pros, cons and features information in one place to help you decide.

Fun Fact: According to gettimely, One of the main habits of highly successful saloon owners is that they are smart enough to systemise and automate most of the things that take up their valuable time and use that to get more quality to customers.
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How We Evaluated And Ranked Salon Softwares

All Salon professionals would agree that the most important things to look in a salon software are ease of use and price followed by smooth appointment bookings, employee scheduling and inventory management.

While carrying out the comparison we focused on following factors:

Pricing: – From basic to extensive features, what is the value for money from small salons to salons with multiple branches and bigger teams.

Appointment booking: – Appointment booking mediums, interface and process for both clients and salon staff, including cancellation and rescheduling.

Usability: – Good UX/UI, smooth processing of actions and well thought design are a key to time saving for salon staff. Hence this is one of very important ranking factors for a salon software.

Calendar management: – What features are available for employee schedules, employee productivity and employee performance management?

Payment processing: – With uncountable payment options out there these days, which salon softwares provides more options for payments and allow smooth integration with popular payment technologies.

Inventory management: – Inventory management is one of the crucial tasks for a salon. Inventory management is not limited to just a few products and equipment in stock. A good inventory management with features like low stock notifications and reporting on resource consumption can make a huge difference in terms of running costs for a salon business.

Features: – More features mean more productivity. Though a salon may be able to do with basic functioning salon software, additional features like text confirmation, client data management and marketing tools can be a huge boost for a salon business in terms of productivity.

So what's the verdict?

We start with the the one we like the most.

Versum's salon software

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Did you know more than 46000 hair and beauty professionals in 56 countries use versum?

Versum is one the best, easy to use web-based beauty salon software that will make you save a lot of your time and help you make your work fast and easier.

Versum is an end-to-end solution for the automation of any beauty salon business.

Since the arrival of cloud based technologies, Versum's popularity grew like wild fire and is used in more than 56 countries around the world.

A few other reasons why Versum is salon software of choice for most salon businesses is that it does not require cumbersome hardware.

Versum is Cloud hosted and accessible in web browser, iOS App, and Android App.

Alongwith, it offers a free trial and the price starts at just $25 per month only.

Versum Key Features:

  • All-in-One Salon Software.
  • Comes with complete feature for salon management.
  • Online booking via website.
  • Sms & email Reminders for appointments.
  • Robust Email marketing campaign management.
  • Client loyalty programs management.
  • Complete business reporting.
  • Easy to use interface.
  • Client data management.
  • Inventory management.
  • Cloud based platform with IOS, Android apps.

Versum Pricing:

  • Solo: $25/month (1 Employee)
  • Basic: $39/month (2-6 Employees)
  • Medium: $69/month (7-12 Employees)
  • Pro: $109/month (unlimited Employees)

All packages include free trial, implementation and free support

Versum Pros:

  • Extremely easy to use with well designed user interface and layouts.
  • Variable pricing structure to suit all needs.
  • Free and great customer support.
  • Free training and help throughout.
  • Complete business reporting tools.
  • Complete inventory management tools.
  • Customizable loyalty programs.
  • Comprehensive online support guide.

Versum Cons

  • No POS unit included, all transactions are managed online.
  • Versum is highly rich in features. Less frequently used features need a bit more documentation manuals.

Versum Aggregate Feedback And Review: (9.8/10)

  • Usability (10.0)
  • Layouts, Design & Interface (10.0)
  • Booking Management System (10.0)
  • Marketing Features (10.0)
  • Client Data Management And Reporting (10.0)
  • Point of Sale (8.0)
  • Business Core Management and Reporting (10.0)
  • Customer Service (10.0)
  • Mobile Apps (10.0)
  • Pricing (10.0)

Our Versum verdict:

Versum's salon software is all you will need to manage every possible thing at a salon like appointments, booking, inventory, offers, campaigns and client data.

You name it and versum has already incorporated a perfect feature for your needs.

With Versum you can:

  • Save your time and be much more efficient.
  • Manage your salon business easily, perfectly and from anywhere.
  • Bring in more customers and business.
  • Keep customers satisfied and returning.
  • Get complete insights into your core business activities like sales, costs and reporting.

SimplyBook.me

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Simplybook.me is a great general purpose software solution for not only salons but also spas, schools, gyms and personal trainers etc.

Simplybook.me provides streamline solutions for bookings and scheduling.

It comes with multiple interfaces to access the system like web, mobile devices and desktop computers.

One of the great features is the booking page that is very flexible and could even be integrated into any existing website or facebook business page.

It also comes with a feedback collection system from clients which could help a business improve its services further.

Simplybook.me Key Features:

  • Easy to set up
  • Online bookings via website, and apps like facebook and instagram
  • Promotion via gift cards and codes
  • Many integration options
  • Nice calendar interface
  • Notifications via SMS/Email
  • Multiple payment modes (Cash, POS, payp-pal, stripe )
  • Membership and packages options
  • Great marketing tools
  • Reporting and analytics
  • Team management
  • Employee payroll

Simplybook.me Pricing:

  • FREE: (50 bookings /month)
  • Basic: $9.90/month (100 bookings /month)
  • Standard: $19.90/month (500 bookings /month)
  • Premium: $39.90/month (2000 bookings /month)

Simplybook.me Pros:

  • You can have unlimited number of staff.
  • Unlimited services and clients.
  • Employee and resource schedule management.
  • Recurring appointments.
  • Could be used for classes and events.
  • Product Sales & Service Add-ons.
  • Personalize your booking page.
  • Calendar Synchronization.
  • Marketing Tools.
  • Point of Sale - POS.

Simplybook.me Cons:

  • Pricey
  • Average customer service.
  • Fewer options for custom designing for layouts and interfaces.
  • Best for smaller teams but expensive for medium to large teams.
  • Not available globally (Only US & Canada)

Simplybook.me Aggregate Feedback And Review: (9.4/10)

  • Usability (10.0)
  • Layouts, Design & Interface (9.0)
  • Booking Management System (10.0)
  • Marketing Features (10.0)
  • Client Data Management And Reporting (10.0)
  • Point of Sale (8.0)
  • Business Core Management and Reporting (10.0)
  • Customer Service (.0)
  • Mobile Apps (10.0)
  • Pricing (8.0)

Our Simplybook.me Verdict:

Simplybook.me offers a scalable pricing model that can help salon businesses of all shapes and sizes.

SimplyBook.me is a general purpose booking system for many type of businesses which need to accept bookings like salons, spas, schools, event management and gyms.

It also provides a very wide set of features for salon professionals for booking, scheduling and day to day management.

Square Appointments

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Square appointment is an ideal solution for a single person managed salon or stylist.

The very basic membership is absolutely free to use for individuals.

If you need more features and tools you can always integrate with all other Square products such as point of sale system (POS), Square Payroll from $34/month, Square Marketing from $15/month and Square Installments from 3.5%, just to name a few.

This makes it attractive for businesses which are starting up and want to keep their costs in control but would like to have a peace of mind that they can scale up whenever their business expands.

Square Appointments Key Features:

  • Customer booking portal.
  • Integrated payment system.
  • Reporting and analytics.
  • Team management.
  • Employee payroll.
  • Loyalty program management.
  • Email marketing.
  • Gift cards.

Square Appointments Pricing:

  • FREE for single user
  • $50/month 2-5 Users
  • $90/month 5-10 Users

Square Appointments Pros:

  • It’s absolutely free if you are a sole trader or one man business. (transaction cost may apply)
  • Simple and elegant, easy to use user interface.
  • Client notification and support. (SMS, Email etc)
  • Great business management features like inventory and reporting.

Square Appointments Cons:

  • Fewer options for custom designing for layouts and interfaces.
  • Best for smaller teams but expensive for medium to large teams.
  • Not available globally (Only US & Canada)

Square Appointments Aggregate Feedback And Review: (9.5/10)

  • Usability (10.0)
  • Layouts, Design & Interface (9.0)
  • Booking Management System (10.0)
  • Marketing Features (10.0)
  • Client Data Management And Reporting (10.0)
  • Point of Sale (10.0)
  • Business Core Management and Reporting (10.0)
  • Customer Service (8.0)
  • Mobile Apps (10.0)
  • Pricing (8.0)

Our Square Appointments verdict:

The feature we like the most is Square Appointments, which are super easy to use.

Another great feature is that it’s free for single person businesses which is of great help to keep costs low.

If you are a small business, just starting up or on a shoe string budget this salon software can help you.

What this means is, you can grow your business and retain your system without worrying about switching to another system at any stage of your expansion.

Salon Iris Software

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Salon Iris is an award-winning salon software which comes with a long list of features that has helped thousands of salon owners grow.

Salon Iris can help salons track their clients, efficiently manage appointments, manage inventories, attract new clients and expand their brand and even process payrolls for employees.

Salon Iris Key Features:

  • Point of sale (POS) included.
  • Flexible and customizable booking templates for website.
  • Available for offline use.
  • Sms and email reminders for appointments.
  • Business reporting tools.
  • Calendar with rich features.
  • Inventory Management system.
  • Integrated payment system.
  • Team management.
  • Employee payroll management.
  • Loyalty program management.
  • Email marketing tools.
  • Us based Global support.
  • Accessible via web browser, desktop application, IOS and Android Apps

Salon Iris Pricing:

  • $29/month (individual user)
  • $59/month (upto 3 users)
  • $109/month (unlimited users)

Salon Iris Pros:

  • Complete salon software solution.
  • Flexible appointment system.
  • Easy drag drop appointment User interface.
  • Powerful email marketing tools.
  • Lots of reports for detailed insight.
  • Great business management features like inventory and reporting.

Salon Iris Cons:

  • Bit complex to use.
  • Week support.
  • System prone to errors so need constant reporting and data reviews.
  • Less user friendly as compared.
  • Less frequent updates.
  • Does not offer rescheduling of appointments on client side..

Salon Iris Aggregate Feedback And Review: (9.1/10)

  • Usability (8.0)
  • Layouts, Design & Interface (8.0)
  • Booking Management System (9.0)
  • Marketing Features (10.0)
  • Client Data Management And Reporting (10.0)
  • Point of Sale (10.0)
  • Business Core Management and Reporting (10.0)
  • Customer Service (7.0)
  • Mobile Apps (10.0)
  • Pricing (8.0)

Our Salon Iris Verdict:

Salon Iris has been on the market for quite a while and was one of the very early facilitators for salons.

It comes with all necessary features and a lot of extra features which you can ever need.

Among the top features, we will say are it’s overall ease of use, a good appointment scheduler, and powerful email marketing tool.

The availability of uncountable features sometimes makes it a bit complicated for novice users or those who need a basic system for light use.

Price is fair for a basic system but more features will add up to your bill and it might get costly if you keep on adding on features you might need or do not really need.

Acuity Scheduling

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Acuity Scheduling is an easy and user-friendly salon software.

The good thing about Acuity Scheduling is that you need no credit card to start with and are not tied up in any commitments.

There is a lot on offer by Acuity Scheduling software such as you can send branded confirmation and reminders and accept payment via many of the popular payment technologies like Stripe, Square, and PayPal with the click of a button.

Acuity Scheduling Key Features:

  • Very easy & user-friendly.
  • No credit card or commitments.
  • Supports many business types.
  • Organize your schedule.
  • Client data management.
  • Branded & customized confirmations and reminders.
  • Branded & customized follow-ups messaging.
  • Accept payment via Stripe, Square, and PayPal.
  • Highly integratable with third party tools such as stripe, paypal, zapier, quickbooks, mailchimp, Google analytics and many more.
  • Smooth notification system for new bookings and appointments.
  • Syncing with Outlook.com, Exchange, and Office 365, iCloud, Google Calendar.
  • Coupons and vouchers.
  • Features for upselling.
  • Subscriptions and memberships.

Acuity Scheduling Pricing:

  • Free: $0/month (Solo users)
  • Emerging: $15/month (1 calendar, single location)
  • Growing: $25/month (5 calendars, locations)
  • Powerhouse: $50/month (36 calendars, locations)

Acuity Scheduling Pros:

  • Complete salon software.
  • Easy-to-use interface.
  • Lots of options for custom appointments.
  • Customize your schedules.
  • Customize calendar and emails.
  • Request information via questions for clients at booking.
  • Minimize no call or no shows by requiring credit cards at booking time.
  • Flexible and seamless appointment system.
  • Integration with all major third party softwares.
  • Automated communication (email and text reminders).
  • Built-in CRM management.
  • Lots of reports for detailed insight.
  • Great business management features like inventory and reporting.

Acuity Scheduling Cons:

  • A bit dull user interface.
  • Limited phone support.
  • Steep learning curve.

Acuity Scheduling Aggregate Feedback And Review: (9.0/10)

  • Usability (9.0)
  • Layouts, Design & Interface (7.0)
  • Booking Management System (9.0)
  • Marketing Features (10.0)
  • Client Data Management And Reporting (10.0)
  • Point of Sale (10.0)
  • Business Core Management and Reporting (10.0)
  • Customer Service (7.0)
  • Mobile Apps (10.0)
  • Pricing (8.0)

Our Acuity Scheduling Verdict:

Acuity Scheduling is no doubt one of the best booking softwares but lack of phone or chat options by users can be frustrating.

The only way you can contact Acuity Scheduling is via email, which is not the best solution to your problems in all circumstances.

Some of its features also require a steep learning curve and often require revewing manuals.

Nevertheless, it is a great general purpose software for booking management, reminders, payments and also is one of the friendliest one to use.

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Meet The Author


Asad Butt

Asad Likes anything creative, but mainly, developing web-applications, optmizing websites for search engine algorithms and writing about all stuff creative.

He could be reached at LinkedIn or Twitter. He is also an active contributor at stackovrflow.com

Learn more about Asad Butt

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